For the price, it was a great purchase. I couldn't find any scratches or marks, and it looked good as new. It also came with a screen cover, which was nice. Setup was easy. I've noticed one or two glitches but nothing that isn't common with a cr(Apple) device so it's probably just the iOS. Reboots solved the issue, just like on a brand new device. Overall, I like the phone, a lot, and I'd return to buy another from this seller if I'm in the market for it. My only critique is the battery. The description said the batteries of products were tested and met 80 percent capacity, but that was not the case. It said "service" as soon as I turned it on the first time, and it died immediately from "100 percent" after charging several hours. I purchased a battery separately at the same time because I figured it would give out sooner since it's a refurb. Still, it wasn't 80 percent; not even close. If you know how to change the battery in an iPhone then get a new battery and prepare to change it yourself. Now the phone is "like new."